PROCESS OF EXCELLENCE

The Loan Process...              

      *   Your loan application will be mailed with an Estimated

          Timeline of your loan progress      

      *   We will communicate with you at each phase of the

           process

      *   A copy of your appraisal is sent to you        

      *   Follow up calls and emails from our team        

      *   Contact from our office to coordinate signing appointment

      *   Notification that your loan has funded

      *   Follow up letter to receive your opinion of our service level

After Your Loan Has Closed...      

      *   First payment reminder letter

      *   Additional follow up during the next 12 months

      *   Let's stay in contact so we can serve your future mortgage

           and financial needs!